At Joss + J, we care for your family’s privacy as thoughtfully as we select our organic cotton bodysuits and hand-knit bonnets. This Privacy Policy explains how we collect, use, and protect your personal information when you visit jossjbabyproducts.com.

1. Information We Collect

Like carefully choosing the softest fabrics for our baby blankets, we only collect information necessary to provide our services:

  • Personal Details: Name, email, shipping address (to deliver your heirloom-quality baby items)
  • Payment Information: Processed securely through our PCI-compliant partners (Visa, MasterCard, JCB, PayPal)
  • Preferences: Product interests, gift occasions (to help select perfect items like personalized birthday shirts)
  • Technical Data: IP address, browser type (to ensure our site works as smoothly as our organic bath soaks)

2. How We Use Your Information

We handle your data with the same care we give to hand-pouring our soy wax candles:

  • Process orders for your carefully selected nursery essentials
  • Provide customer support as attentive as checking on a sleeping babe
  • Improve our collection of gentle baby products (like our non-toxic bath goods)
  • Send occasional updates (only with your consent, as gentle as our lavender-scented bath salts)

3. Data Sharing & Disclosure

We treat your information as privately as our family recipes for baby care:

  • Service Providers: Trusted partners who help ship your organic bedding sets or process payments
  • Legal Requirements: Only when absolutely necessary, like our OEKO-TEX® certification standards
  • Business Transfers: In the rare case our family business structure changes

We never sell your data to third parties.

4. International Data Transfers

For our global family of customers (excluding some Asian regions), data may be transferred with protections as secure as our shipping packaging.

5. Data Security

Your information is protected as carefully as we wrap our handcrafted pacifier clips:

  • SSL encryption throughout our website
  • PCI DSS compliant payment processing
  • Regular security audits

6. Your Rights

You have the right to:

  • Access your personal data (like reviewing your order history)
  • Correct inaccuracies (help us keep your baby shower gift deliveries perfect)
  • Request deletion (though we may need to retain some order details)
  • Opt-out of marketing (as simply as choosing between chamomile or lavender)

Contact us at [email protected] to exercise these rights.

7. Cookies & Tracking

Our website uses cookies as minimally as our non-toxic ingredients:

  • Essential Cookies: For checkout functionality (like remembering your cart of baby bloomers)
  • Analytics Cookies: To improve our site (as we refine our collection of European linen items)

You may adjust browser settings to refuse cookies, though this may affect some features.

8. Children’s Privacy

While we specialize in products for little ones, we don’t knowingly collect data from children under 13 without parental consent.

9. Policy Updates

We may update this policy as thoughtfully as we refresh our seasonal baby essentials boxes. Significant changes will be communicated.

10. Contact Us

For privacy questions, our care team is as attentive as with product inquiries:

Joss + J Online Shop
3020 Charla Lane, Dallas, US 75247
Email: [email protected]

Thank you for trusting us with your family’s needs and privacy. We’re honored to be part of your parenting journey.

With warmth,
The Joss + J Family